Thank you for visiting DUSTY GYPSY. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our Website. By using our Website, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

Personal Information:

When you contact us for inquiries, consultations, or place orders, we may collect personal information such as your name, email address, phone number, wedding date, venue details, billing and shipping address, and payment information.

Sensitive Information:

In some cases, we may collect sensitive information related to your wedding plans that are relevant to creating the most memorable day and floral arrangements. We only collect sensitive information with your explicit consent and where it is reasonably necessary for our functions or activities.

Non-Personal Information:

We may also collect non-personal information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies.

Use of Information:

Purpose of Collection:

We collect and use your personal information for the primary purpose of providing wedding floral services, including communicating with you, processing orders, arranging deliveries, and responding to inquiries and requests.

Direct Marketing:

With your consent, we may also use your personal information to send you marketing materials related to our products and services, special offers, promotions, and updates about our business. You can opt-out of receiving marketing communications at any time by contacting us or using the unsubscribe link provided in the marketing materials.

Disclosure of Information:

We may disclose your personal information to third parties, including our service providers, payment processors, shipping companies, and business partners, for the purposes outlined in this Privacy Policy. We take reasonable steps to ensure that these third parties comply with privacy laws and protect your information.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. These measures include encryption, access controls, and secure storage systems. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Access and Correction:

You have the right to access the personal information we hold about you and request corrections if necessary. To request access or corrections to your information, please contact us using the details provided in this Privacy Policy.

Complaints:

If you believe that we have breached your privacy rights or the Australian Privacy Principles, please contact us immediately. We take privacy complaints seriously and will investigate and respond to your concerns in a timely manner.

Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website.

Contact Us:

If you have any questions or concerns about our Privacy Policy or how we handle your information in accordance with Australian privacy laws, please contact us at flowers@thedustandthegypsy.com.au

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.